Last Updated: September 2025
1. Introduction
Welcome to OrigoCamera ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our OrigoCamera mobile application (the "App").
By downloading, installing, or using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our App.
2. Information We Collect
2.1 Information You Provide to Us
- Account Information: Email address, verification codes, and login credentials
- Profile Information: User preferences, settings, and profile data
- Content: Photos, videos, and other media you create or upload using the App
- Communications: Messages, feedback, and other communications you send to us
2.2 Information We Collect Automatically
- Device Information: Device type, operating system, unique device identifiers, IP address, and mobile network information
- Usage Information: How you interact with the App, features used, and performance data
- Camera and Media Access: Information about your camera usage, photo library access, and media files
- Location Information: GPS location data when you grant location permissions
- App Performance Data: Basic app performance and crash reports for service improvement
2.3 Information from Third Parties
- Third-Party Services: Information from third-party services that you choose to integrate with our App
3. How We Use Your Information
We use the collected information for the following purposes:
3.1 Core App Functionality
- Provide camera and photo editing features
- Enable watermark and image processing capabilities
- Manage user accounts and authentication
- Deliver personalized content and features
3.2 Service Improvement
- Analyze app usage patterns to improve functionality
- Develop new features and services
- Optimize app performance and user experience
- Conduct research for service enhancement
3.3 Communication
- Send important service updates and notifications
- Respond to your inquiries and support requests
- Provide customer service and technical support
3.4 Legal and Security
- Comply with applicable laws and regulations
- Protect against fraud, abuse, and security threats
- Enforce our Terms of Service and other policies
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Cloud storage and data processing
- Performance monitoring and service improvement
- Customer support and communication
- Payment processing (if applicable)
4.2 Legal Requirements
We may disclose your information if required by law or in response to:
- Valid legal requests from government authorities
- Court orders or legal proceedings
- Protection of our rights, property, or safety
- Investigation of potential violations of our policies
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
4.4 With Your Consent
We may share your information with third parties when you explicitly consent to such sharing.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against:
- Unauthorized access, alteration, or disclosure
- Accidental loss or destruction
- Security breaches and cyber attacks
Note: However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services
Specific Retention Periods:
- Account Information: Retained for the duration of your account plus 3 years after account closure
- Content (Photos/Videos): Retained until you delete them or close your account
- Performance Data: Retained for up to 2 years in anonymized form
- Support Communications: Retained for 3 years after the last interaction
- Legal Compliance Data: Retained as required by applicable laws (typically 3-7 years)
When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention schedule.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
7.1 Access and Portability
- Request access to your personal information
- Receive a copy of your data in a portable format
- Verify the accuracy of your information
7.2 Correction and Deletion
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for data processing
7.3 Restriction and Objection
- Request restriction of data processing
- Object to certain types of data processing
- Opt out of marketing communications
7.4 Data Portability
- Receive your data in a structured, machine-readable format
- Transfer your data to another service provider
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including:
- Standard contractual clauses
- Adequacy decisions
- Other appropriate safeguards
9. Children's Privacy
Important: Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. Contact Us
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy in the App
- Sending you an email notification
- Displaying a prominent notice in the App
Your continued use of the App after such changes constitutes acceptance of the updated Privacy Policy.
12. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of Hong Kong Special Administrative Region, without regard to its conflict of law principles. For users in the European Union, this policy also complies with the General Data Protection Regulation (GDPR). For users in California, this policy also complies with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
13. Additional Information for Specific Regions
13.1 European Union (GDPR)
If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR). AirPalm Limited is the data controller for the processing of your personal data under GDPR.
Legal Basis for Processing: Our legal basis for processing your information includes:
- Consent: When you provide explicit consent for specific processing activities
- Contract Performance: To provide our services and fulfill our contractual obligations
- Legitimate Interests: To improve our services, ensure security, and prevent fraud
- Legal Obligations: To comply with applicable laws and regulations
Data Protection Officer: For GDPR-related inquiries, you may contact us at contact@origocam.com
13.2 California (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it.
13.3 Other Jurisdictions
We comply with applicable privacy laws in all jurisdictions where we operate. If you have specific questions about your rights under local law, please contact us.
Company Information
Company Name: AirPalm Limited (hereinafter referred to as "we," "our," or "us")
Representative: OrigoCam Team
Contact: contact@origocam.com
Address:
SUITE 603, 6/F,
LAWS COMMERCIAL PLAZA,
788 CHEUNG SHA WAN ROAD
KL